FAQs

Explore answers to some of the questions we get asked the most.
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Why are videos so powerful?

Videos are powerful because they tap into the unique strengths of visual storytelling, which resonates deeply with audiences. Here’s why each type has such a compelling impact:

  1. Engaging and Memorable
    Videos captivate attention in a way that static content rarely does. People are naturally drawn to moving images, sound, and dynamic visuals, making video an ideal format for grabbing and holding attention. Studies show that people retain more information from videos than from text, making it easier for viewers to remember your brand and message.
  1. Builds Trust and Credibility
    Videos allow brands to create an authentic connection with viewers, building trust and credibility faster than any other medium. Testimonial videos, corporate profiles, and employee stories make brands feel more human and approachable, while consistent, high-quality content establishes a sense of professionalism and reliability.
  1. Simplifies Complex Information
    Whether you’re explaining a product feature, teaching a new skill, or sharing data, videos make complex information more digestible and accessible. Animated videos, in particular, break down intricate topics into visually engaging pieces, making it easier for audiences to grasp challenging concepts in a short time.
  1. Increases Conversion and Sales
    Product videos, testimonials, and case studies are persuasive tools for moving potential customers down the buying journey. When viewers see a product in action, hear success stories from real customers, or understand a service through a demo, they are much more likely to make a purchase. Video gives customers the confidence to take action.
  1. Boosts SEO and Online Reach
    Search engines prioritize video content, making it a valuable tool for improving SEO and driving traffic to your website. Websites with videos have higher engagement rates, longer visit durations, and better chances of ranking on the first page of search results. Plus, videos are highly shareable, extending your brand reach across social media and beyond.
  1. Enhances Brand Recall and Loyalty
    Well-crafted videos stick with viewers. When audiences see compelling visuals and hear impactful messaging, they’re more likely to remember your brand and keep coming back. Brand loyalty grows as viewers engage with authentic, story-driven videos that reflect their values and experiences.
  1. Inspires Emotional Connection
    Video is an emotional medium, capable of evoking feelings that resonate with viewers on a personal level. Travel videos, for instance, can inspire a sense of adventure, while testimonials can spark feelings of trust and hope. This emotional connection helps form a lasting bond between brands and customers, making it easier to build long-term relationships.

In short, videos are powerful because they combine storytelling, emotion, and information in a format that’s easy to consume and hard to forget. When strategically designed, videos don’t just communicate—they inspire action, build trust, and create memorable brand experiences.

Is video advertising effective?

Yes, video advertising is highly effective, and its impact continues to grow as video becomes more integrated into how people consume content online. Here’s why video advertising is such a powerful tool:

Grabs Attention Quickly
With visuals, sound, and motion, video ads capture attention far more effectively than static images or text. Viewers are naturally drawn to movement, and videos can communicate messages quickly, which is ideal in a world where attention spans are short.

Conveys More Information in Less Time
A well-made video ad can convey complex information in just a few seconds, often more clearly and memorably than written content. This efficiency helps audiences understand a product or service quickly, making video ideal for ads where you need to make an impact fast.

Increases Engagement and Shareability
People are more likely to share videos than any other type of content, which helps boost the reach of your ad organically. When people share video ads with their networks, it amplifies the message and can even lead to viral spread, increasing brand visibility.

Enhances Retention and Recall
Studies show that people remember video content better than text. The combination of visuals, audio, and storytelling helps information “stick,” which means viewers are more likely to remember your brand and message long after they’ve seen the ad.

Builds Trust and Emotional Connection
Video ads can tell stories and evoke emotions that build trust and loyalty. Through storytelling, videos show viewers who a brand is and what it stands for, making the brand feel more approachable and trustworthy. Emotional connections are powerful drivers of consumer loyalty, and video ads can tap into that.

Boosts Conversion Rates
Videos are proven to increase conversions. Product demos, testimonials, and explainer videos make viewers feel more confident in purchasing by providing the information they need in an engaging way. Video advertising doesn’t just reach people; it motivates them to take action.

Adapts Well to Mobile
With so many people using smartphones, video is the preferred content format for mobile users. Video ads are easy to consume on small screens, which is crucial in a time when mobile traffic makes up a large portion of online activity.

Improves SEO and Reach
Search engines prioritize video content, which can help video ads rank higher in search results. This means your video ad can improve not only your brand’s visibility but also your website traffic, contributing to a broader marketing impact.

In short, video advertising is effective because it combines information and emotion, grabs attention, and is easy to share. It’s a format that can engage audiences in ways that other types of content can’t, making it an invaluable part of modern marketing strategies.

How long should a video be?

The ideal length of a video depends on its purpose, platform, and audience, but here are some general guidelines:

  1. Social Media Ads (Instagram, Facebook, Twitter)
    • 15 to 30 seconds: Quick, attention-grabbing content works best for social media ads. These platforms prioritize short videos that engage audiences immediately, especially since users often scroll quickly.
  2. YouTube Ads
    • 6 seconds for bumper adsand 15 to 30 seconds for skippable ads: Short, impactful messages are ideal for YouTube’s ad formats. For non-skippable ads, aim for around 15 seconds; longer ads can work if the story is highly engaging.
  3. Animation Videos
    • 1 to 3 minutes: Animation videos should be concise but thorough enough to explain the key benefits and features of a product or service. Aim for around 2-3 minutes for optimal engagement.
  4. Product Demos
    • 1 to 3 minutes: Product demos should be detailed enough to show off features and benefits but short enough to keep viewers interested. Around 2 minutes is a good target for showcasing a product effectively.
  5. Corporate or Brand Story Videos
    • 2 to 3 minutes: Brand stories can run a little longer because they’re focused on establishing an emotional connection. Use this time to share the company’s mission, values, and vision in an authentic way.
  6. Training and Educational Videos
    • 2 to 6 minutes per segment: For training, it’s best to break content into small, digestible sections. Aim for no more than 6 minutes per segment, with a total length based on the complexity of the topic.
  7. Testimonial Videos
    • 1 to 2 minutes: Short, sincere testimonials work best. Aim to keep these videos around a minute for maximum impact, focusing on real experiences and benefits.
  8. Social Media Stories (Instagram, Facebook, TikTok)
    • 10 to 15 seconds per story segment: These platforms thrive on ultra-short, informal video content that hooks viewers quickly. Aim to keep individual story segments short, but multiple segments can be combined for a longer narrative.
  9. LinkedIn Videos
    • 30 seconds to 2 minutes: For professional audiences, concise, value-driven content is best. Informative, educational videos perform well on LinkedIn, especially if they’re under 2 minutes.
  10. Webinars or Educational Sessions
  • 20 to 60 minutes: For in-depth educational content, longer formats work well. Make sure to structure the content clearly, include breaks, and keep engagement high for longer videos.

In general, shorter videos work best for awareness and social media, while longer videos are suitable for education and in-depth topics. Aim to deliver value early on, regardless of length, to keep audiences engaged from the start.

How much does a video cost?

The cost of a video can vary widely based on factors like the video type, length, production quality, and the level of expertise required. 

Factors Influencing Cost:

  • Pre-Production: Scripting, storyboarding, planning, and location scouting.
  • Production: Filming, crew size, equipment, travel, and talent (actors or voiceover).
  • Post-Production: Editing, sound design, color grading, motion graphics, and animation.
  • Video Length and Complexity: Longer videos or those needing high-end effects or graphics are more costly.
  • Expertise and Quality Level: Hiring highly experienced videographers and editors can raise the price but often ensures a better final product.

In summary, video costs can range from a few hundred dollars for basic social videos to tens of thousands for high-production corporate or tourism content. Setting a clear budget and defining goals early helps ensure you get the best value for your investment.

Please contact us to discuss your video requirements. 

 

Why is a corporate video important and what are their benefits?

corporate video is an essential tool for any business looking to communicate its values, goals, and services to both internal and external audiences. It’s a powerful way to convey your brand’s identity and build trust with potential customers, employees, and stakeholders. Here’s why having a corporate video is important and the key benefits it offers:

  1. Builds Brand Awareness
  • Why it’s important: A corporate video provides a unique opportunity to introduce your brand in an engaging, memorable way. It can showcase your company’s mission, values, culture, and products or services, helping to raise awareness and make your business stand out.
  • Benefit: Corporate videos allow you to make a strong first impression. They serve as a visual introduction to your business and help you connect with your audience quickly and effectively.
  1. Increases Trust and Credibility
  • Why it’s important: A well-crafted corporate video demonstrates professionalism and shows potential customers, clients, and partners that you are serious about your business. It gives your brand a face, which fosters trust and builds credibility.
  • Benefit: People are more likely to trust a business that uses video because it makes the company seem more approachable, transparent, and human. A corporate video reinforces your brand’s legitimacy and reliability.
  1. Improves Communication
  • Why it’s important: Corporate videos help convey complex information in an easily digestible and engaging format. Whether explaining your company’s values, showcasing a new product, or providing an overview of services, videos communicate your message more effectively than text alone.
  • Benefit: Videos simplify the communication process by breaking down information into bite-sized, visual, and audio elements that are easier to understand, retain, and share.
  1. Engages Your Audience
  • Why it’s important: Video is one of the most engaging forms of content. People are more likely to watch and retain video content compared to reading text. A corporate video can capture attention and keep viewers engaged longer than a written message would.
  • Benefit: A compelling corporate video holds your audience’s attention and boosts engagement with your brand. This increases the likelihood that viewers will take further actions, such as visiting your website, making an inquiry, or purchasing a product.
  1. Enhances SEO and Online Presence
  • Why it’s important: Videos are a valuable asset for improving your search engine rankings. Search engines like Google give preference to video content, especially if it is high-quality, engaging, and optimized with the right keywords.
  • Benefit: Corporate videos can boost your website’s SEO, making it more likely for potential customers to find you online. They improve your visibility on search engines and drive more organic traffic to your site.
  1. Drives Conversions
  • Why it’s important: Corporate videos are highly effective at converting viewers into customers. When people watch a well-crafted video that clearly explains your products, services, or brand values, they are more likely to take action—whether it’s making a purchase, signing up, or contacting your business for more information.
  • Benefit: A corporate video can increase conversion rates by encouraging viewers to take the next step in the sales funnel, whether that’s purchasing a product or learning more about your services.
  1. Simplifies Complex Ideas
  • Why it’s important: For businesses that offer products or services that require detailed explanations, a corporate video can simplify complex ideas. It can use visual storytelling, animations, and demonstrations to break down information that might be hard to explain with just text.
  • Benefit: By using visual elements, corporate videos make complex ideas more accessible and easier to understand for a wider audience, ensuring that your message is clear and memorable.
  1. Enhances Customer Engagement
  • Why it’s important: Corporate videos are highly shareable across social media platforms, making it easier to connect with your target audience. Video content encourages interaction, likes, shares, and comments, expanding your reach and fostering relationships with current and potential customers.
  • Benefit: A corporate video can increase social media engagement and broaden your audience. When people share your video with their networks, it can lead to greater brand visibility and an extended customer base.
  1. Helps Recruit Talent
  • Why it’s important: Corporate videos are also an excellent tool for recruitment. They provide potential employees with insight into your company culture, working environment, and the people behind the organization. They can give prospective talent a behind-the-scenes look at what it’s like to work at your company.
  • Benefit: A corporate video attracts the right talent by showcasing your workplace values, team dynamics, and the benefits of working with your company. It’s an engaging way to demonstrate why your business is an ideal place to work.
  1. Supports Internal Communication
  • Why it’s important: Corporate videos can also be used internally to communicate important messages to employees, such as company updates, new initiatives, or training information. Video helps engage employees and ensure that key messages are delivered clearly and effectively.
  • Benefit: Internal corporate videos can improve employee engagement, increase knowledge retention, and promote a positive company culture by delivering important content in a format that is easy to consume and understand.
  1. Showcases Your Products or Services
  • Why it’s important: A corporate video is a great opportunity to show off your products or services in action. You can demonstrate how they work, their benefits, and how they solve customer problems, which helps build excitement and confidence.
  • Benefit: By showcasing your offerings through video, potential customers can see your products in real-life scenarios, making them more likely to trust your brand and make a purchase.
  1. Promotes Thought Leadership
  • Why it’s important: Corporate videos offer a platform to position your business as a leader in your industry. By sharing expertise, insights, and company achievements, you can demonstrate thought leadership and show that your business is knowledgeable and forward-thinking.
  • Benefit: Thought leadership videos build authority and credibility, encouraging potential clients, customers, and partners to view your company as a trusted source of knowledge and innovation.

In Summary:

A corporate video is an important marketing and communication tool that helps businesses build brand awareness, trust, and credibility. It engages audiences, boosts SEO, and drives conversions, while simplifying complex information and promoting products or services. Whether used for marketing, recruitment, internal communication, or customer engagement, corporate videos provide a compelling and effective way to connect with audiences and achieve business goals.

Why are animation videos important and what are their benefits?

Animation videos are an incredibly powerful tool in video production, offering unique benefits that make them highly effective for various purposes. Here’s why animation videos are important and the key benefits they provide:

  1. Simplifying Complex Information
  • Why it’s important: Animation allows you to break down complex ideas, products, or services into digestible, easy-to-understand visuals. This is especially valuable in industries like tech, finance, healthcare, or education, where conveying complex concepts in a simple way can be challenging.
  • Benefit: Animation makes it easier for audiences to grasp complicated topics by using visual metaphors, dynamic visuals, and simplified explanations.
  1. Creative Freedom
  • Why it’s important: With animation, there are no limitations to what can be created. You can visualize anything—from abstract concepts to futuristic technology—without being constrained by reality.
  • Benefit: Animation gives you the creative flexibility to tell any story, build imaginary worlds, or show processes that can’t be captured on film. This level of creativity can make your video stand out and captivate audiences.
  1. Engagement and Retention
  • Why it’s important: Animated videos are visually stimulating, keeping audiences engaged longer. Because of their playful, creative nature, animation can capture and hold attention better than traditional live-action videos.
  • Benefit: Viewers are more likely to remember and engage with content that’s visually interesting and entertaining. Animation can evoke emotions, making it easier to connect with the audience and reinforce messages.
  1. Branding Consistency
  • Why it’s important: With animation, you can design characters, colors, and visuals that align perfectly with your brand’s identity. You have full control over every visual element, ensuring that the video maintains brand consistency.
  • Benefit: Custom animated videos allow you to establish a strong, recognizable brand personality through unique visual elements, helping to build brand recognition and trust.
  1. Cost-Effective
  • Why it’s important: Depending on the production, animation can be more affordable than live-action video, particularly for content that requires special effects, detailed graphics, or complex scenarios.
  • Benefit: Animation allows for cost-effective production without sacrificing quality. You can create visually appealing content without needing expensive sets, actors, or special effects, which reduces overall production costs.
  1. Flexibility and Versatility
  • Why it’s important: Animation is incredibly versatile and can be used for a wide range of purposes, including explainer videos, product demos, educational videos, brand storytelling, and social media content.
  • Benefit: Whether you’re creating a short ad, an instructional video, or a full-length explainer, animation can adapt to your needs. It’s suitable for every type of message, whether it’s fun, serious, or informative.
  1. Boosts Conversion Rates
  • Why it’s important: Studies show that videos, including animation, are highly effective at increasing conversion rates. People are more likely to make a purchase or take an action when they understand a product or service clearly.
  • Benefit: Animated explainer videos, in particular, are great for driving conversions because they simplify the decision-making process. By highlighting key benefits and showing products in action, you can boost audience engagement and prompt them to take action.
  1. Shareability
  • Why it’s important: Animation videos are often more shareable than other types of videos. They have a universal appeal and can easily be shared across social media platforms, websites, and other digital channels.
  • Benefit: Because animated videos are engaging and fun, they are more likely to be shared by viewers, increasing brand exposure and reaching new audiences organically.
  1. Increased SEO and Visibility
  • Why it’s important: Video content is prioritized by search engines, and animated videos, being both engaging and informative, often lead to increased user interaction, which can improve SEO rankings.
  • Benefit: Animated videos can help you rank higher on search engines by driving traffic to your website or social media platforms. They can also encourage more time spent on your site, which is a positive signal to search engines.
  1. Universal Appeal
  • Why it’s important: Animation transcends language and cultural barriers. Using visuals, symbols, and metaphors allows you to reach a global audience without worrying about translation or cultural nuances.
  • Benefit: Because animation can communicate messages visually, it’s accessible to a wider audience, which is particularly beneficial for companies with an international customer base.
  1. Evergreen Content
  • Why it’s important: Animated videos have a timeless quality. Once created, they don’t become outdated in the same way that live-action videos can. You can continue to use animated videos for a long time without worrying about changing trends.
  • Benefit: This longevity makes animated videos a smart investment that continues to work for your brand long after the initial production, helping you save time and money on frequent video updates.

In Summary:

Animated videos are incredibly important for businesses looking to stand out, simplify their messaging, engage audiences, and enhance their brand’s presence. Their benefits include simplifying complex ideas, creative freedom, higher engagement, better brand consistency, cost-effectiveness, and increased conversions. With their versatility and universal appeal, animation videos can be an essential part of any marketing strategy, whether you’re educating your audience, telling a story, or showcasing a product.

Why are testimonial videos important and what are their benefits?
  • 2 out of 3 people say they’d be more likely to make a purchase after watching a testimonial video.
  • 88% of consumers trust testimonials just as much as a personal recommendation.
  • 84% of people who have watched a brands testimonial video say it has played a part in convincing them to buy their product or service.
  • 72% of consumers say positive testimonials and reviews increase their trust in a business.

Testimonial videos are powerful tools for businesses to build trust, credibility, and social proof by showcasing satisfied customers sharing their experiences. They provide an authentic and relatable perspective on your products or services, helping potential clients feel more confident in their purchasing decisions. Here’s why testimonial videos are important and the benefits they offer:

  1. Build Trust and Credibility
  • Why it’s important: Testimonials from real customers or clients provide social proof that your products or services deliver results. This third-party validation is a powerful way to establish credibility and build trust with potential customers.
  • Benefit: People are more likely to trust a business that has positive reviews from customers like themselves. Testimonial videos add authenticity, showing potential clients that others have had positive experiences, which makes them more likely to trust your business.
  1. Increase Conversion Rates
  • Why it’s important: Testimonial videos are proven to increase conversion rates. When potential customers see real people sharing their positive experiences, it provides reassurance and confidence in the purchasing decision.
  • Benefit: By featuring authentic, relatable testimonials, you can address potential customers’ concerns or doubts, increasing the likelihood that they will follow through with making a purchase, signing up, or inquiring about your services.
  1. Humanize Your Brand
  • Why it’s important: Testimonial videos give a face to your customers, making your business feel more personal and approachable. Instead of just hearing about your products or services through marketing materials, prospective clients get to see real people who have benefited from your offerings.
  • Benefit: Testimonial videos help humanize your brand and make it more relatable. This personal connection can increase emotional engagement with potential clients, which builds loyalty and strengthens your brand’s relationship with its audience.
  1. Provide Social Proof
  • Why it’s important: Social proof, which refers to the influence others’ actions or opinions have on our own decisions, is a powerful motivator. Testimonial videos act as a form of social proof by showing how your products or services have helped others.
  • Benefit: Testimonial videos provide powerful evidence of your brand’s value and effectiveness, which can persuade prospective customers that others have already trusted you with their business. This can push them to take the next step and make a decision in your favor.
  1. Differentiates Your Business from Competitors
  • Why it’s important: In today’s competitive market, businesses need to stand out. Testimonial videos give you a chance to showcase the specific ways your business has impacted customers’ lives or solved their problems, which can differentiate you from your competitors.
  • Benefit: By highlighting the positive experiences and unique benefits customers have gained from your products or services, testimonial videos can help you establish a competitive edge and make your business more appealing to potential clients.
  1. Helps Overcome Objections
  • Why it’s important: Potential customers often have objections or hesitations before making a purchase, such as concerns about cost, quality, or results. Testimonial videos can directly address these objections by showing how other customers overcame similar challenges.
  • Benefit: Hearing from satisfied customers who had similar concerns and were happy with the results can help alleviate doubts. It provides reassurance that your products or services live up to their promises, ultimately making prospects feel more comfortable moving forward.
  1. Boosts SEO and Online Visibility
  • Why it’s important: Video content is highly valued by search engines, especially when it is relevant and engaging. Testimonial videos can help boost your website’s SEO by increasing time spent on your site and improving click-through rates from search engines.
  • Benefit: With optimized testimonial videos on your website or social media platforms, you can improve your ranking in search results, driving more organic traffic to your site and increasing your visibility.
  1. Engage with Your Audience
  • Why it’s important: Video is one of the most engaging forms of content, and testimonial videos are no exception. They capture attention, evoke emotions, and keep potential customers interested.
  • Benefit: By using video, you increase the likelihood that visitors to your website or social media will stay longer, watch the full video, and interact with your brand. Engaged viewers are more likely to convert into customers or clients.
  1. Showcase the Impact of Your Product or Service
  • Why it’s important: Testimonial videos provide an opportunity to show how your products or services have made a positive impact in customers’ lives or businesses. These stories resonate deeply with viewers and demonstrate the real-world value of what you offer.
  • Benefit: Testimonial videos can help potential customers visualize how your offering might solve their own problems or meet their needs, making them more likely to take the next step toward a purchase.
  1. Encourage Word-of-Mouth Marketing
  • Why it’s important: Positive word-of-mouth is one of the most powerful forms of marketing. Testimonial videos act as a digital version of word-of-mouth by showcasing the experiences of happy customers, which can inspire others to trust your business.
  • Benefit: When satisfied customers share their experiences in testimonial videos, they are essentially recommending your business to others. These recommendations carry weight and are more likely to lead to new customers who value peer reviews.
  1. Strengthen Customer Relationships
  • Why it’s important: Testimonial videos also show that you value your customers’ feedback and experiences. By featuring them in your videos, you are acknowledging their importance to your business.
  • Benefit: This strengthens the relationship you have with existing customers, encouraging loyalty and repeat business. Customers who feel appreciated are more likely to advocate for your brand and refer others.
  1. Cost-Effective Marketing Tool
  • Why it’s important: Once produced, testimonial videos can be used across a variety of platforms, from your website to social media and email marketing campaigns. This makes them a cost-effective way to generate lasting marketing content.
  • Benefit: Testimonial videos offer a great return on investment. They can be repurposed in various formats, such as social media posts, website features, or email newsletters, helping you maximize their value.

In Summary:

Testimonial videos are crucial because they build trust, credibility, and social proof for your business. They provide authentic feedback from satisfied customers, address potential concerns, and boost conversion rates by showing real-world examples of how your product or service delivers value. These videos humanize your brand, increase engagement, improve SEO, and differentiate your business in a competitive market. Ultimately, testimonial videos serve as a powerful tool for driving growth and fostering long-term relationships with customers.

 

Why are testimonial videos so powerful?

Testimonial videos are powerful for several reasons:

Social Proof: Testimonial videos provide social proof that a product or service is valuable and effective. When potential customers see real people sharing their positive experiences, it adds credibility to the offering and helps them trust the brand.

 Authenticity: Video testimonials are authentic and genuine, coming directly from satisfied customers who have used the product or service. The sincerity and genuineness of their testimonials make them more believable and trustworthy to viewers.

 Emotional Connection: Testimonial videos have the power to evoke emotions and create a strong emotional connection with viewers. Facial expressions, tone of voice, and body language convey genuine emotions and enthusiasm, which can resonate deeply with potential customers and motivate them to take action.

 Visual Impact: Video content is inherently more engaging and attention-grabbing than text-based content. The combination of visuals, audio, and storytelling in testimonial videos captures viewers’ attention and keeps them engaged from start to finish, making the message more impactful and persuasive.

 Demonstration of Benefits: Testimonial videos allow people to see firsthand how others have benefited from a product or service. Seeing tangible results and hearing specific examples of how the offering has solved problems or improved lives makes the benefits more tangible and relatable.

 Relatability: Testimonial videos allow potential customers to see themselves in the shoes of the person giving the testimonial. When they hear someone with a similar experience or problem express satisfaction with the offering, it helps them relate to the benefits and envision themselves experiencing similar results.

 Accessibility: Testimonial videos can be easily shared and distributed across various digital platforms, making them accessible to a wide audience. They can reach potential customers wherever they are online, increasing their effectiveness and persuasive power.

Overall, testimonial videos are powerful because they provide social proof, authenticity, emotional connection, visual impact, demonstration of benefits, relatability, and accessibility. By leveraging the power of testimonial videos in their marketing efforts, businesses can effectively communicate the value of their offerings and attract more customers.

What does it take to make a great testimonial video?

Here are the steps involved in creating a great testimonial video:

Identify Your Goal: Determine the objective of your testimonial video. Are you aiming to build trust, showcase product benefits, or generate leads? Clarifying your goal will guide the rest of the process.

Select the Right Participants: Choose satisfied customers or clients who can provide authentic and compelling testimonials. Look for individuals who are articulate, enthusiastic, and representative of your target audience.

Prepare Questions: Develop a list of open-ended questions that will elicit detailed and insightful responses from participants. Encourage them to share specific examples and experiences related to your product or service.

Schedule Interviews: Arrange convenient times for filming interviews with selected participants. Ensure that the filming location is quiet, well-lit, and free from distractions to facilitate clear communication.

Film Interviews: Conduct interviews with participants, asking them the prepared questions. Use professional-grade equipment to capture high-quality audio and video footage. Encourage natural conversation and genuine responses.

Capture B-roll Footage: Supplement the interview footage with relevant B-roll footage to visually illustrate key points and add interest to the video. This may include shots of your product in use, your team in action, or satisfied customers interacting with your brand.

Edit the Video: Edit the raw footage to create a polished testimonial video. Trim unnecessary footage, arrange clips for storytelling flow, and enhance audio and visual quality as needed. Incorporate graphics, text overlays, and music to enhance engagement.

Add Testimonial Captions: Include captions or subtitles in the video to make it accessible to viewers who may be watching without sound. This ensures that everyone can fully engage with the testimonial content.

Review and Approval: Share the draft of the testimonial video with participants for their review and approval. Incorporate any feedback or revisions to ensure that the final video accurately reflects their experiences and sentiments.

Publish and Promote: Once finalized, publish the testimonial video on your website, social media channels, and other relevant platforms. Use targeted advertising to reach your desired audience and amplify the impact of your testimonials.

Measure and Analyze: Monitor the performance of your testimonial video by tracking metrics such as views, engagement, and conversions. Use this data to assess the effectiveness of your video and inform future marketing efforts.

By following these steps, you can create a compelling testimonial video that effectively communicates the value of your product or service and resonates with your target audience.

Why is having a profile video important and what are their benefits?

A profile video is an essential tool for businesses, professionals, and organizations to showcase their identity, values, and expertise. It offers a dynamic and engaging way to present a personal or company profile to potential clients, customers, partners, or employees. Here’s why profile videos are important and the key benefits they offer:

  1. Humanizes Your Brand
  • Why it’s important: A profile video gives a face and personality to your business, making it more relatable and approachable. It helps humanize your brand by showcasing the people behind the business or organization.
  • Benefit: Customers and clients are more likely to engage with and trust a business when they can see the people behind it. A profile video creates an emotional connection, which can strengthen brand loyalty and trust.
  1. Increases Engagement
  • Why it’s important: Video content is far more engaging than text or images alone. Profile videos capture the viewer’s attention with visuals, sound, and storytelling, making it easier to convey your message.
  • Benefit: Profile videos increase engagement with your audience. Whether on your website or social media, videos encourage viewers to watch longer and interact more, which helps improve brand recognition and awareness.
  1. Improves Communication of Key Messages
  • Why it’s important: A profile video allows you to clearly and effectively communicate important messages about your business, such as your mission, values, and unique selling points. It provides an opportunity to convey complex information in a more digestible format.
  • Benefit: Profile videos help convey your brand’s core message in a way that’s easy to understand, which is especially important for new customers or potential partners who may not be familiar with your business.
  1. Builds Trust and Credibility
  • Why it’s important: A well-produced profile video demonstrates professionalism and commitment. When you showcase your expertise, achievements, and vision through video, it builds credibility.
  • Benefit: Trust is a major factor in purchasing decisions. A profile video allows potential clients or partners to see your track record, your team’s qualifications, and your commitment to quality, making them more likely to do business with you.
  1. Enhances Brand Recognition
  • Why it’s important: Profile videos can help establish a unique visual identity for your brand. The combination of imagery, logo, and messaging in video helps increase brand recall and recognition.
  • Benefit: When people are familiar with your brand’s personality and message, they are more likely to remember you. A profile video helps build recognition that stands out in a crowded market.
  1. Attracts and Retains Customers
  • Why it’s important: Profile videos can be a powerful marketing tool that attracts new customers or clients by making a strong first impression. It helps visitors quickly understand what you offer and why they should choose you.
  • Benefit: By presenting your brand in a dynamic and appealing way, profile videos can turn first-time visitors into repeat customers. They help keep your audience’s attention and increase the chances of conversion.
  1. Boosts Conversion Rates
  • Why it’s important: Studies have shown that having video content on landing pages or websites can significantly increase conversion rates. When people see a profile video that speaks to their needs or interests, they are more likely to take action.
  • Benefit: A profile video can motivate potential customers to contact you, sign up for your services, or make a purchase. It creates a sense of urgency and personal connection that encourages action.
  1. Improves SEO and Online Visibility
  • Why it’s important: Search engines, like Google, give preference to video content in search rankings. Including a profile video on your website or social media platforms can help improve your SEO and online visibility.
  • Benefit: A profile video can help drive organic traffic to your site, increasing the chances of potential customers discovering your business. Optimized video content can boost search rankings, making it easier for people to find you online.
  1. Enhances Social Media Engagement
  • Why it’s important: Profile videos are highly shareable, making them ideal for promoting your brand across social media platforms. People are more likely to share video content that resonates with them, which helps expand your reach.
  • Benefit: A compelling profile video can increase social media engagement, leading to more shares, likes, and comments. This not only raises awareness but also helps build a community around your brand.
  1. Increases Professionalism
  • Why it’s important: A well-executed profile video demonstrates professionalism and attention to detail. It shows that you’re willing to invest in high-quality content to represent your business or personal brand.
  • Benefit: When people see a polished, professionally produced profile video, they are more likely to trust your business and view you as an industry leader. It reinforces your commitment to delivering high-quality products or services.
  1. Supports Recruiting and Talent Acquisition
  • Why it’s important: For businesses looking to attract top talent, a profile video can be an excellent recruitment tool. It gives potential employees a sense of the company culture, values, and what it’s like to work with you.
  • Benefit: A profile video helps humanize the recruiting process, providing a glimpse of the company’s environment and work culture. It can attract the right candidates who align with your company’s values and mission.
  1. Tells Your Story
  • Why it’s important: A profile video gives you the opportunity to tell your story in a compelling way. Whether you’re a small business owner, a startup, or a large corporation, video allows you to share your journey, vision, and goals with your audience.
  • Benefit: Storytelling is a powerful marketing tool that helps create emotional connections. A well-crafted profile video helps convey the heart of your business, building a stronger bond with your audience.

A profile video is important because it helps humanize your brand, increase engagement, and clearly communicate your message in an engaging way. It builds trust, enhances visibility, and boosts conversions by presenting your business or personal brand in a professional, relatable, and dynamic format. Whether you’re looking to attract new clients, employees, or partners, a profile video is a powerful marketing tool that can help you connect with your audience and grow your business.

Why are product videos important and what are their benefits?

Product videos are an essential tool for businesses to effectively showcase their products in a way that engages, educates, and persuades potential customers. Here’s why they’re important and the key benefits they offer:

  1. Improved Product Understanding
  • Why it’s important: Text and images alone can’t always convey the full value of a product. Product videos provide an in-depth look at how the product works, its features, and its benefits, offering a clearer picture for potential buyers.
  • Benefit: Videos allow customers to see the product in action, understand its functionality, and visualize how it will fit into their lives. This leads to better-informed purchasing decisions and reduces uncertainty.
  1. Increased Engagement
  • Why it’s important: Video content is highly engaging and can grab the audience’s attention more effectively than static images or text. People are more likely to watch a product video than read through a long description.
  • Benefit: A well-crafted product video can captivate potential buyers, holding their attention longer. This increases the chance of them progressing through the sales funnel and ultimately making a purchase.
  1. Boosts Conversion Rates
  • Why it’s important: Studies have shown that product videos can significantly increase conversion rates by giving customers a better understanding of the product, which helps reduce purchase hesitation.
  • Benefit: Adding product videos to your website, landing pages, and social media can increase conversion rates. Customers are more likely to trust the product and brand after watching a detailed video, leading to higher sales.
  1. Improves SEO and Online Visibility
  • Why it’s important: Search engines, like Google, prioritize video content in search results. When product videos are optimized with keywords, titles, descriptions, and tags, they can help increase organic traffic to your website.
  • Benefit: Product videos not only boost your search engine rankings but also make your content more shareable, improving visibility across social media platforms. Videos encourage more engagement, which positively impacts SEO rankings.
  1. Builds Trust and Credibility
  • Why it’s important: Seeing is believing. Product videos help establish credibility by showing the product in use, demonstrating its value, and providing proof of how it solves a customer’s problem.
  • Benefit: Customers are more likely to trust a product when they see how it works. If a product video includes customer testimonials or reviews, it adds social proof, further building trust.
  1. Highlights Key Features and Benefits
  • Why it’s important: Product videos allow you to emphasize the key features and benefits of your product in an engaging and visual way. This is often more effective than written descriptions, which may not highlight the most important aspects as clearly.
  • Benefit: Through video, you can focus attention on the product’s most attractive qualities, demonstrate its unique selling points, and differentiate it from competitors. This can influence purchasing decisions by addressing customer pain points.
  1. Enhances Customer Experience
  • Why it’s important: When customers can see a product in action, it creates a more interactive, informative, and enjoyable shopping experience. Product videos help eliminate confusion, set expectations, and improve the overall experience of shopping online.
  • Benefit: A seamless, informative experience builds customer satisfaction and can reduce returns, as customers are more likely to understand what they’re buying. This leads to more satisfied, loyal customers.
  1. Shareable Content
  • Why it’s important: Product videos are easily shareable across multiple platforms, including social media, emails, and websites. When customers share videos with friends or family, it expands the product’s reach.
  • Benefit: Product videos can go viral, helping you reach a wider audience. Positive shares can create brand awareness, attracting new customers and generating leads.
  1. Mobile-Friendly
  • Why it’s important: With the rise of mobile commerce, product videos are an effective way to engage customers who are browsing on smartphones or tablets. Video is easier to consume on mobile devices than long blocks of text.
  • Benefit: A mobile-optimized product video enhances the user experience and allows you to reach customers on the go. This is crucial for e-commerce brands that want to drive sales from mobile users.
  1. Fosters Emotional Connection
  • Why it’s important: Videos are powerful tools for storytelling. They can evoke emotions, allowing you to create a deeper connection with your audience.
  • Benefit: Through compelling visuals, sound, and storytelling, product videos can generate excitement, desire, and emotional responses, leading to stronger brand loyalty and higher conversion rates.
  1. Cost-Effective Marketing
  • Why it’s important: While creating a product video may seem like an investment, it can yield significant returns. Videos can be used on websites, social media, ads, and email campaigns, providing multiple opportunities for exposure.
  • Benefit: A single high-quality product video can serve various purposes, making it a cost-effective solution for marketing and advertising campaigns
  1. Decreases Return Rates
  • Why it’s important: By providing a detailed and accurate representation of the product, product videos help set clear expectations for customers. When customers know exactly what they’re getting, they’re less likely to return items.
  • Benefit: Product videos help reduce misunderstandings and disappointments, leading to fewer returns and more satisfied customers.

In Summary:

Product videos are important because they offer a visually engaging, informative, and persuasive way to showcase a product. They simplify complex information, improve customer engagement, increase conversion rates, boost SEO, and build trust with potential customers. Whether you’re launching a new product or improving an existing one, product videos are a powerful tool for educating, converting, and retaining customers while enhancing their overall shopping experience.

Why are training videos important and what are their benefits?

Training videos are a highly effective tool for educating employees, customers, and stakeholders. They provide a dynamic, engaging, and efficient way to share knowledge and skills, making them an essential part of any organization’s learning and development strategy. Here’s why training videos are important and the key benefits they offer:

  1. Consistent Training Delivery
  • Why it’s important: Training videos ensure that every learner receives the same content, delivered in a consistent manner, every time. This eliminates variability and the potential for missed or misunderstood information.
  • Benefit: With training videos, organizations can guarantee that all employees or trainees are learning the exact same material with no discrepancies. This consistency helps ensure that the training message is clear and uniform across teams.
  1. Increased Engagement
  • Why it’s important: Video is an engaging medium that holds attention better than traditional text-based training. When training is delivered through video, it combines visuals, narration, and sometimes interactive elements, which help to keep the learner engaged.
  • Benefit: Engaged learners are more likely to retain the information presented. Training videos help maintain focus and improve the overall learning experience, leading to better knowledge retention and application.
  1. Scalability and Accessibility
  • Why it’s important: Training videos can be accessed by anyone, anywhere, and at any time. Whether your employees are across multiple locations or working remotely, they can access the same high-quality training content.
  • Benefit: This scalability makes training videos a flexible and cost-effective solution for businesses of all sizes. There’s no need for trainers to be physically present, and learners can watch videos on-demand, making it easier to integrate training into their schedules.
  1. Cost-Effective
  • Why it’s important: Traditional in-person training often requires significant resources such as venues, instructors, printed materials, and travel costs. Training videos, once produced, can be reused without additional expense.
  • Benefit: Training videos reduce the costs associated with live training sessions, while providing an equally effective, if not superior, method of delivery. They also minimize the need for in-person instructors, travel expenses, and venue costs, making them an affordable option for businesses.
  1. Flexibility for Different Learning Styles
  • Why it’s important: People learn in different ways—some prefer visual learning, others learn better by listening, while some benefit from interactive or hands-on experiences. Training videos can accommodate all these preferences by combining visuals, audio, and sometimes interactivity.
  • Benefit: By catering to different learning styles, training videos increase the likelihood that all employees or trainees will absorb and retain the material. This leads to better overall learning outcomes.
  1. Time-Saving
  • Why it’s important: Employees and trainees don’t need to attend long, scheduled sessions, which can be disruptive to their regular work activities. With training videos, they can watch the content at their convenience and pace.
  • Benefit: Training videos save time for both employees and trainers. Employees can watch training sessions in smaller, more manageable chunks, while trainers can focus on other tasks instead of repeatedly delivering the same content.
  1. Standardization of Training Materials
  • Why it’s important: Video training allows for standardization of content across the entire organization. There’s no variation in how the training is delivered or what information is included, ensuring that all trainees have the same base level of knowledge.
  • Benefit: This ensures all employees receive the same foundational training, which is especially important for large organizations or those with multiple locations. It also helps reduce the risk of human error or miscommunication that may arise from live, instructor-led sessions.
  1. Remote and On-Demand Learning
  • Why it’s important: Training videos can be accessed remotely, making them ideal for businesses with a remote workforce or employees working in different time zones. They provide the flexibility of self-paced learning.
  • Benefit: Employees don’t need to be in the same location or on the same schedule to access the training material. This flexibility ensures that training can happen at the learner’s convenience, improving overall accessibility and participation rates.
  1. Easy to Update and Refresh
  • Why it’s important: If there are changes to policies, procedures, or products, training videos can be quickly and easily updated. This is much more efficient than reorganizing live training sessions or printing new materials.
  • Benefit: Businesses can ensure that training materials remain current without incurring significant time or financial costs. Updating a video ensures that new employees or trainees are learning the latest information.
  1. Better Tracking and Analytics
  • Why it’s important: With training videos, it’s easy to track who has watched the content, when they watched it, and whether they completed it. This allows organizations to monitor the effectiveness of their training programs.
  • Benefit: Training videos can integrate with Learning Management Systems (LMS) or other tracking tools to measure engagement and performance. This data can provide insights into how effective the training is and where improvements might be needed.
  1. Improves Employee Performance
  • Why it’s important: Well-structured training videos can teach employees essential skills and knowledge, directly contributing to improved job performance.
  • Benefit: Employees who receive effective training are more confident in their roles and better equipped to perform their tasks, leading to increased productivity, fewer errors, and a stronger, more capable workforce.
  1. Enhances Safety and Compliance
  • Why it’s important: Training videos are ideal for teaching safety procedures, compliance regulations, and other essential protocols. Videos can demonstrate safety procedures in a controlled and repeatable way.
  • Benefit: With training videos, you can ensure that critical safety protocols are followed by all employees. Videos are also great for demonstrating proper handling techniques, equipment use, and compliance practices in a way that is easy to reference whenever necessary.
  1. Supports Long-Term Learning
  • Why it’s important: Training videos provide learners with a resource they can revisit as needed. Unlike one-time in-person sessions, video content can be watched repeatedly for review or as a refresher.
  • Benefit: Having video content available for future reference supports ongoing learning and helps employees retain information over the long term. It ensures they have access to the training when they need it.

In Summary:

Training videos are an essential resource for businesses looking to educate their employees, clients, or customers in an efficient, engaging, and cost-effective way. They offer consistency, flexibility, and scalability while improving engagement and knowledge retention. With benefits such as reducing training costs, increasing accessibility, enhancing performance, and supporting compliance, training videos help organizations streamline their learning processes and ensure their teams have the skills and knowledge to succeed.

Why are travel and tourism videos important for towns and cities?

Travel and tourism videos are important for towns and cities for several reasons:

Destination Promotion: Travel and tourism videos showcase the attractions, landmarks, and experiences that a city has to offer. They serve as a visual representation of the destination, enticing potential visitors to explore and experience the city for themselves.

Audience Engagement: Videos are highly engaging and can capture the attention of potential travelers more effectively than text or images alone. Travel and tourism videos allow cities to showcase their unique culture, history, and lifestyle in a compelling and memorable way, encouraging viewers to learn more and plan a visit.

Brand Building: Travel and tourism videos contribute to building the city’s brand and identity. They highlight the city’s unique selling points and differentiate it from other destinations, helping to position it as a desirable place to visit for leisure, business, or both.

Visitor Experience: Videos provide potential visitors with a preview of what to expect during their visit to the city. They can showcase popular attractions, activities, events, and dining options, helping travelers plan their itinerary and make the most of their time in the city.

Economic Impact: Travel and tourism videos can have a positive economic impact on cities by attracting visitors, generating tourism revenue, and supporting local businesses. They play a vital role in promoting tourism infrastructure, hospitality services, and recreational activities, contributing to the city’s overall economic growth and development.

Community Pride: Travel and tourism videos not only attract external visitors but also instill a sense of pride and belonging among local residents. By showcasing the city’s cultural heritage, natural beauty, and community spirit, these videos foster a sense of appreciation for the city among its residents and encourage them to share their hometown with others.

Overall, travel and tourism videos are essential marketing tools for cities to attract visitors, promote economic development, and enhance the overall quality of life for residents. They play a crucial role in shaping perceptions, driving tourism growth, and showcasing the best that a city has to offer to the world.

 

Why are event videos important and what are their benefits?

Filming event videos can be invaluable for organizations, businesses, and individuals alike. Here are some reasons why event videos are important and the key benefits they offer:

  1. Capturing Key Moments and Memories
  • Importance: Events—whether conferences, product launches, award ceremonies, or social gatherings—often feature unique experiences, notable speakers, and memorable moments that can’t be recreated.
  • Benefit: A well-filmed event video preserves these moments, allowing organizers and attendees to relive the experience and share it with a wider audience.
  1. Extended Reach and Audience Engagement
  • Importance: Not everyone who is interested in the event can attend in person. An event video extends the reach beyond physical attendance.
  • Benefit: Videos can be shared on social media, websites, or in newsletters, allowing those who missed the event to engage with the content. This helps organizations reach a broader audience and generate interest for future events.
  1. Marketing and Brand Building
  • Importance: Event videos showcase the personality, values, and culture of an organization, which can strengthen brand identity.
  • Benefit: By capturing the energy, excitement, and unique aspects of an event, videos can serve as powerful marketing assets. They can attract future attendees, customers, or sponsors and demonstrate the impact and success of the organization.
  1. Educational and Training Value
  • Importance: Events often feature valuable presentations, workshops, and discussions.
  • Benefit: Event videos can be repurposed as educational content for employees, students, or other stakeholders. They provide an accessible resource for training, learning, and professional development.
  1. Creating a Lasting Impact with Repurposable Content
  • Importance: Filmed events offer rich content that can be segmented and repurposed for various uses.
  • Benefit: Highlights, testimonials, and key speeches can be shared across platforms or used in promotional material. This versatility maximizes the value of the content and ensures a longer-term impact of the event.
  1. Boosting SEO and Online Presence
  • Importance: Videos are highly effective for online engagement and SEO.
  • Benefit: Posting event videos on a company’s website or social media platforms can improve search engine rankings, increase traffic, and enhance visibility.
  1. Establishing Authority and Credibility
  • Importance: Events that feature respected experts, thought leaders, or industry influencers boost credibility.
  • Benefit: By capturing these authoritative voices, event videos help build trust and demonstrate a commitment to staying at the forefront of the industry, which can increase credibility with clients, partners, and the public.

In summary, event videos offer a unique opportunity to create a dynamic record of significant moments, expand brand reach, and engage audiences long after the event concludes. They’re an investment in brand storytelling, marketing, and community engagement that pays dividends far beyond the event itself.

What file format will my final video be in?

All final videos are delivered in HD .mp4 format. This is a standard file format excepted my most social media platforms such as YouTube and Vimeo. If you require a different file format, please let us know before we begin production.

How long does it take to get a video produced?

The time it takes to produce a video can vary widely depending on various factors, including the length and complexity of the video, the quality of production desired, the availability of resources, and the efficiency of the production process. Here’s a general breakdown of the typical timeline for video production:

Pre-Production (1-4 weeks):

  • Planning and Scripting: This stage involves conceptualizing the video, developing the script or storyboard, and planning the logistics of the production.

  • Preparing Resources: This includes securing filming locations, props, equipment, talent, and any necessary permits or permissions.

Production (1 day to several weeks):

  • Filming: The actual filming process can take anywhere from a single day for simple videos to several weeks for more complex productions with multiple scenes, locations, or actors.

Post-Production (1-4 weeks):

  • Editing: This stage involves selecting the best footage, arranging clips, adding transitions, effects, and graphics, and enhancing audio and visuals for a polished final product.
  • Revisions and Feedback: After the initial edit, there may be several rounds of revisions based on feedback from stakeholders to ensure the video meets their expectations.

Finalization and Delivery (1-2 weeks):

  • Exporting and Rendering: Once the final edit is approved, the video is rendered into its final format for distribution.
  • Delivery: The completed video is delivered to the client or uploaded to the desired platforms for distribution, such as websites, social media, or streaming services.

Overall, the production timeline for a video can range from a few days to several weeks or even months, depending on the specific requirements and complexity of the project. It’s essential to work closely with the video production team to establish clear timelines and expectations to ensure the project stays on track and meets deadlines.

Is voice over included in the price of the video?

Depending on the type of video you require, we can include voice over. Our non-union voice over pricing is simple and fair. We price each voice recording based on the word count of your script, not by studio time or recording length. We have a roster of voice talents to choose from in different languages.

How do I select a voice over for my video?

You can find the perfect voice for your video project via our other company site at voiceit.ca. Use the Voice Search to choose the language and gender you’d prefer for your video.

Like what you hear? Save the voices you love for later while you keep exploring our long list of voice talent. Simply hit the heart icon next to their name to favorite them. You can shortlist voices by removing the ones you don’t like so much at any time.

When booking voice talent, you’ll need to select at least three you’d be willing to use. We wouldn’t want you to be left disappointed if your chosen artist is unavailable for any reason. With three favorites, you’re sure to secure one.

Can I provide the script for my video?

Yes, you can provide the script. All scripts must be sent to us in Microsoft Word – MS Word format. Please provide us with written directions for us to pass onto the production team should there be any specific instructions they need to know about. This helps everyone avoid unnecessarily time-consuming and costly pre-production, production and post-production delays.

I don't have a video script. Can you create one for me and how much does it cost?

Yes, we can definitely create a script for you! Our talented copywriters and scriptwriters are here to help sell your product or service, tell your story, or craft a compelling corporate message that converts. Please contact us for pricing.

I have a script, but it needs to be tweaked. Can you help to edit it?

Yes! We can certainly assist with the editing of your script. 

I need to have original music added to my video. Can you do that?

Absolutely! We can gladly mix background music for your video. Our talented composers and engineers boast years of experience, and they are ready to create an exceptional soundtrack to bring the video project to life. Whether your production requires just one instrument, such as a piano, or an entire symphony of sounds, we will create a custom musical composition set to transform a simple video into something truly spectacular. 

What is the difference between Commercial Non-Broadcasting Rights and Full Broadcasting Rights?

Commercial Non-Broadcasting Rights give you permission to use the voice over in the video for promoting your product or service in non-paid advertising marketing channels such as on an internal company website, or on your own corporate website. With Commercial Non-Broadcasting Rights, you aren’t paying to have the voice over in your video promoted.

Full Broadcasting Rights apply to spots that you pay to have promoted. These rights give you consent to use the voice over in your video on any media of your choosing, including TV commercials, and internet adverts. Internet adverts refer to any spots that will run on websites other than your corporate site. Here, you are paying to have it promoted – such as is the case with pre-rolls prior to other content running. This could include commercials that play on YouTube or Spotify before the actual content begins. Full Broadcasting Rights are also known as full buy-outs, offering unlimited usage.

I'm not happy with the final video. What can I do?

While we always strive for 100% client satisfaction, we know that things don’t always go according to plan – or your expectations. Our goal is to ensure that you’re 100% happy with your final video delivery. If you are anything but 100% happy with the result, we will make it right – no matter the reason. If it’s the fault of the team, we will correct the mistake at no additional charge. If you decide to change the direction and scope of the video after it was already approved, we can reshoot for you – although this will incur an additional fee for any pre-production, production and postproduction changes. Please contact your Account Manager and bring your concerns to their attention.

What is the payment option?

Before commencing any project, we require a 50% deposit payment upfront. The remaining 50% is due prior to the delivery of your final video file. We will provide an estimate before we begin for your approval. You are welcome to pay via company-certified cheques and e-Transfers.

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